Category : Tourism

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Mar 25, 2015 | Prof. Kin-nam Lau,Prof. Howard Pong-Yuen Lam, CUHK Business School
A new O2O platform proposed by two CUHK Business School professors promises to create a unique competitive niche for Hong Kong’s retail sector.

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Mar 18, 2015 | Prof. Yinggang Zhou, School of Hotel and Tourism Management, CUHK Business School
Hong Kong can unleash a huge potential by capitalizing on the soaring investment demands from China.

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Feb 16, 2015 | Prof. Lisa Wan and Prof. Leo Sin, CUHK Business School
How differently would an Asian and a Western customer react to a service failure? Do Asians always swallow it to avoid trouble?

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Feb 16, 2015 | Prof. Denis Wang, School of Hotel and Tourism Management, CUHK Business School

How can the service industry worldwide treat mainland Chinese tourists to prevent service complaints?


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Jan 15, 2014 | Prof. Denis Wang, School of Hotel and Tourism Management, CUHK Business School
The hotel industry has been following a “one-size-fits-all” model for too long. New models are now emerging.

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Jan 15, 2014 | Prof. Kin-nam Lau, Department of Marketing, CUHK Business School
Big data is all the rage, but how can companies be more competitive through smart data applications?
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