Tse, Florence


Ms. Florence Tse is an accomplished HR leader with extensive and diverse experience in HR and organisational management working in the financial industry, public sector both in Hong Kong and Canada, technologies and innovation multinational corporations.

Having worked in the human resources function for over 30 years, Ms. Tse has been actively involved in human resources as a generalist, with outstanding accomplishments in organisational capability and leadership development, rewards, employee engagement, organisational effectiveness and regional resources management (particularly on talent management for business growth in Asia). Pioneer in developing and implementing in-house coaching and mentoring programmes in 2007, she has unlocked the potentials of individuals through coaching and on-the-job experience. In addition, she has been successful in mentoring and coaching leaders/talents, building high performance teams to achieve business objectives.

As a result of the in-house coaching/mentoring programme: business performance on Sales was 18% above the target; taking up 11% of the global total; EBIT – 116%; Corporate Functions made saving of 8.5% vs the stretched target of 2%; a strong leadership team of 3 business leaders and corporate functional managers was formed; talent movement rate was 30% vs target of 20%; talent retention rate was kept at 86% per annum; Engagement Index was increased by 14% reaching the HP (high performance organisation) Norm. Coaching was then sustained till now. Meanwhile, Ms. Tse was recognised and awarded as the “Best HR Leader” 2008 in Hong Kong; while her team was awarded as the best HR team globally in the company.

Believing in real business partnering, Ms. Tse initiated the “account servicing” model of HR Managers with customised support to business teams on their people management. Meanwhile, with her regional and global experience, Ms. Tse provides strategic inputs and actions to drive business goals and HR transformation to speed up the necessary changes in the technology era.

She is also recognised as the best internal facilitator for Change Management, Accelerate Individual & Team Performance, Cultural Changes, Insights, and Talent/Leadership Development programmes.

  • Academic/ Professional Services

    Previous Employment

    Ms. Tse has been a major HR contributor and core executive member serving various MNC including Royal Philips, Aetna International Inc., Workers’ Compensation Board (Ontario, Canada), Standard Chartered Bank, Lloyds Bank Asia, Canadian Imperial Bank of Commerce Asia, HSBC and HK Government.

    Her recent employment was dual headed as Country General Manager, HK and Head of HR for Philips.

    Professional Areas of Expertise

    HR leadership, strategic and organisational design & restructuring; managing change for success and delivery, people development, talent management & succession, executive & performance coaching, professional mentoring, mindset and cultural change facilitation.

    She is passionate about bringing the best out of people for individual growth and organisation success. She provides voluntary career coaching and counselling to graduates and high school students.

    She is certified trainer on Insights, MBTI, DISC, Assessment Centre, Accelerating Individual/Team Performance.

    To contribute to the community, Ms. Tse shares her experience, insights and knowledge by delivering talks in various human resources forums/ events in Hong Kong, Singapore, Malaysia, and Indonesia; as well as in MBA/EMBA classes of universities in Hong Kong (including HKU, HKUST, CUHK, City University, Poly University, Institute of Vocational Education) and Hong Kong Council of Social Services.

Chan, David


Prof. David Chan has over 30 years’ extensive hotel experience with Peninsula, Regent, Marriott and Hyatt with several senior international assignments. He had been the General Manager of Grand Hyatt Guangzhou since 2009 and later the Area Vice President of Hyatt International, also overseeing Park Hyatt Guangzhou, Hyatt Regency Chongqing, Hyatt Regency Dongguan, Hyatt Regency Guiyang, Park Hyatt Sanya Sunny Bay, Grand Hyatt Sanya Haitang Bay, and the pre-opening of Andaz Sanya Sunny Bay.

Teaching Area and Research Interest

Hotel and Tourism Management

Tsui, Anna Po-yung


Dr. Anna P.Y. Tsui received her PhD degree from The University of Hong Kong’s business school. She is now a Senior Lecturer in Department of Management of The Chinese University of Hong Kong. Her teaching interests include management, business strategy, and human resource management with specialist subjects in relation to human resource management. In addition, she engages research in the areas of human resource management, labour law and industrial relations, corporate social responsibility as well as higher education management issues. From time to time, she also conducts training for organisations on various topics of interest. Before working as an academic, she was a veteran HR professional in business sectors such as electronics manufacturing, public utility, and hospital organisations. She was mainly a generalist responsible for a wide spectrum of HR activities.

Teaching Areas

Human Resource Management
Strategic Management
General Management

Research Interests

Human Resource Management
Industrial Relations
Higher Education Issues

Wong, Chi-sum


Prof. Chi-sum Wong was born in Hong Kong and graduated from the Faculty of Business Administration of The Chinese University of Hong Kong (CUHK). He received his PhD from Department of Organisational Behaviour and Human Resources Management of Purdue University in the US. He joined the Department of Management of CUHK in 1990 and he is now a Professor.

Prof. Wong has published and presented more than one hundred and eighty articles in academic journals and international conferences. His co-authored article concerning employee trust in Chinese joint ventures published in 2002 was selected by Emerald Management Review as one of the best 50 management articles among the 20,000 articles published in the same year around the world, and another article on localisation of human resources in mainland China was selected as one of the five best papers in the international human resource management area in 2009 by the Academy of Management.

Prof. Wong has served the editorial board of various journals such as the Academy of Management Journal, International Journal of Business Studies, Journal of Occupational and Organizational Psychology, Journal of World Business, and Asia Pacific Journal of Management.

Prof. Wong has conducted research for the United Nations Centre for Regional Development and the Employers’ Federation of Hong Kong, and has served as consultant and trainer for private organisations, the World Bank, and various Government and social agencies in the People’s Republic of China (PRC), Taiwan, Macau, and Hong Kong.

Teaching Areas

Organisational Behaviour
Human Resource Management

Research Interests

Job Analysis
Job Design
Performance Appraisals
Job Evaluation
Decision Making
Application of Structural Equation Modelling

  • Grants
    • “Development, Validation, and Application of an EQ Model in the Work Place”, awarded by Research Grants Council, 2000-2004
    • “Development, Validation, and Application of an EQ Model in the Work Place (情緒智能在工作環境的模型發展與應用)”, Earmarked Grants awarded by Research Grants Council, 2000-2003
    • “Localisation of Expatriate Positions in the PRC”, awarded by Research Grants Council, 2000-2003

Hong, Ying-yi


A globally-renowned expert on culture and cognition, multicultural identity and intergroup relations, Prof. Ying-yi Hong is no stranger to multiculturalism, having grown up in colonial-era Hong Kong, where she absorbed both Chinese and Western influences. Prof. Hong received her PhD from Columbia University and previously taught at the Hong Kong University of Science and Technology, University of Illinois at Urbana-Champaign, and Nanyang Technological University in Singapore. Her research reflects her global experiences. The editor of over ten books, including The Oxford Handbook of Multicultural Identity, which won the 2015 Ursula Gielen Global Psychology Book Award, Prof. Hong has published over 120 journal articles and book chapters and her work has been cited widely in the fields of psychology, business and education. She has received several awards for her pioneering work, including the Otto Klineberg Intercultural and International Relations Award in 2001, International Society for Self and Identity Outstanding Early Career Award in 2004, and Nanyang Award for Research Excellence in 2013. Prof. Hong was elected Global Expert of 千人计划, and Fellow of the Association for Psychological Science (APS) and the Center for Advanced Study in the Behavioral Sciences (CASBS) at Stanford University.

Teaching Areas

Global Marketing Management
Design and Innovation Management
Advanced Cultural Psychology for Business Research
Advanced Social Psychology for Business Research

Research Interests

Culture and Cognition
Intergroup Relations
Behavioural Decision Making
Cultural Neuroscience

  • Grants
    • “Culture, diversity, and financial market bubbles: How does global vs. local processing impact investment decision making?”, General Research Fund awarded by Hong Kong Research Grant Council with HK$996,596, 2016-2019 (Principal Investigator)
    • “Dynamics of Creativity and Entrepreneurship: The Role of Identity and Passion”, awarded by Academic Research Fund (AcRF) Tier 1 of the Ministry of Education, Singapore, 2015-2017
    • “Gene and Culture: Genetic Influences on Individual’s Multicultural Experience and Epigenetic Changes”, awarded by Academic Research Fund (AcRF) Tier 1 of the Ministry of Education, Singapore, 2013-2016
    • “Discovering the Cognitive and Neurological Basis of Cultural Competence”, Academic Research Fund (AcRF) Tier 2 of the Ministry of Education, Singapore, 2012-2015
  • Awards & Honours
    • Fellow, Center for Advanced Study in the Behavioral Sciences (CASBS) at Stanford University, 2018
    • Nanyang Award of Research Excellence, Nanyang Technological University, 2013
    • Global Expert, 千人计划, People’s Republic of China, 2012
    • Fellow, Association of Psychological Science (APS), 2005
    • Outstanding Early Career Award, International Society for Self and Identity, 2003
    • Otto Klineberg Intercultural and International Relations Award, Society for the Psychological Study of Social Issues, 2001
  • Academic/Professional Services
    • Coordinator of China Studies (University Research Strategy), CUHK
    • Associate Director of Hong Kong Institute of Asia-Pacific Studies, CUHK
    • Co-convenor of Global China Research Programme, CUHK

Kwong, Jessica Yuk-yee

Teaching Areas

Consumer Behaviour
Service Marketing
Marketing Management
Research Methodology

Research Interests

Affect and Motivation
Consumer and Managerial Judgment and Decision Making
Justice Perceptions
Personality and Individual Differences

  • Grants
    • “Affective forecasts and responses as inputs for goal pursuits”, General Research Fund awarded by Research Grants Council, 2015-2018
    • “The Influence of Counterfactual Thoughts on Consumer Responses to Negative Consumptions”, General Research Fund awarded by Research Grants Council, 2010-2011
    • “Consumers repurchase decisions after joining a loyalty program: (I) Perceptions of progress in loyalty programs: Can the eye fool the mind? (II) When more becomes less: On the psychology of program completion and reward redemption”, Earmarked Grants awarded by Research Grants Council, 2008-2009
    • “Escalation of Commitment: A Regret Perspective”, Earmarked Grants awarded by Research Grants Council, 2004-2007

Li, Wendong


Prof. Wendong Li is an Assistant Professor at Department of Management, The Chinese University of Hong Kong (CUHK). He obtained his PhD degree from National University of Singapore. Prior to joining CUHK, he worked as an Assistant Professor at Kansas State University for three years. Prof. Li conducts research on proactivity across a number of areas, including leadership, work design, and well-being. He is intrigued by how people are willing and able to modify, but also adapt to, their environments. His work examines individual (e.g., personality traits and genetics) and environmental (e.g. work context and culture) factors that may prompt proactivity, as well as the consequences of being proactive. Recently, he is conducting research looking at the role of time and change-related issues on leadership and well-being.

His research has been published in leading management journals including Journal of Applied Psychology, Personnel Psychology, and Leadership Quarterly. His work has won the Hogan Award for Personality and Work Performance, Society for Industrial and Organisational Psychology, the International HRM Scholarly Achievement Award and Best Student Convention Paper Award from the Human Resources Division, Academy of Management, as well as the Best Paper Award in the OB Division, Asian Academy of Management. His research has also been covered in media outlets, such as the US Today, the Washington Post, and the South China Morning Post.

Teaching Areas

Organisational Behaviour
Human Resource Management
China Related Issues
Research Methods

Research Interests

Proactivity, Leadership and Leader Development
Work Design
Individual Differences (Personality and Genetics)
Change-related Issues

  • Awards & Honours
    • Hogan Award for Personality and Work Performance, Society for Industrial and Organizational Psychology, 2016
    • Best Paper Award in the OB Division, Asian Academy of Management, 2015
    • 30 Most Influential Living I/O Psychologists, Human Resources MBA, 2014
    • Wang Gungwu Medal and Prize for the best dissertation in Social Sciences and Humanities, National University of Singapore, 2014
    • International HRM Scholarly Research Award, Academy of Management, 2009
    • President’s Graduate Fellowship, National University of Singapore, 2009
    • Best Student Convention Paper Award of the HR Division, Academy of Management, 2007

Chui, Coleman


Coleman Chui has over 20 years of experience in the hospitality industry. He developed his expertise in Human Resources with The Regent Hong Kong in his early career. He started his apprenticeship in Food and Beverages at The Regent before having a chance to transfer his role as Human Resources Officer. In only five years of time, Coleman had achieved the position as the Director of Human Resources, proofing his excellent management skills in the Human Resources field. Later, he spent a few years at Four Seasons Hotel Los Angeles in California. In 2004, the opening of Four Seasons Hotel Hong Kong gave Coleman a chance to move back to Hong Kong to join the pre-opening team and take up the role as the Director of Human Resources. After spending 11 years of his service with the Four Seasons Hotel Hong Kong, Coleman decided to challenge himself with a teaching role and join the School of Hotel and Tourism Management, CUHK as a Part-time Lecturer.

Teaching Area

Human Resources Management

Tian, Jenny Jie


Dr. Jenny Tian is a Senior Lecturer at School of Hotel and Tourism Management (SHTM), The Chinese University of Hong Kong (CUHK). Currently she serves as Programme Director, MSc in Management of Real Estate and Hospitality Assets. Dr. Tian joined SHTM in 2007 after obtaining her PhD in Business Administration from Marshall School of Business, University of Southern California, US. She also had an MPhil degree in Management from CUHK. Before that she had obtained a Bachelor’s and a Master’s degree in Economics from Shanghai University of Finance and Economics (SUFE), China. She previously worked at SUFE and City University of Hong Kong. Currently she teaches strategy, human resource management, and organisational behaviour courses at SHTM. Her research primarily focuses on the effects of executives’ and directors’ human and social capital on corporate governance, CEO succession, merger & acquisition decisions, and corporate performance.

Teaching Areas

Strategic Management
Organisational Behavior
Human Resource Management

Research Interests

Corporate Governance
Board of Directors
Top Management Teams
Strategic Change

Chiu, Jimmy Chi-ming


Mr. Jimmy Chiu is now Senior Lecturer of Department of Management of The Chinese University of Hong Kong (CUHK) Business School. He earned his BSc in Business (Finance and Economics) and MA in Training and Development from the University of Minnesota, US, and MPhil in Management from CUHK. After teaching for 3 years at the City University of Hong Kong, Mr. Chiu joined the Department of Management of CUHK in 1999. Mr. Chiu’s duty at CUHK has been mainly teaching. Since 1999, he has taught Principles of Management, Organisational Behaviour, and Training and Development to undergraduate business students. He has held management and training workshops for civil servants as well as human resource managers. From 2001 to 2003, Mr. Chiu served as the Associate Director of Undergraduate Programmes of CUHK Business School; and from 2009 to 2011, as Associate Director of the Global Business Studies Programme.

Teaching Areas

Principles of Management
Training and Development

Research Interests

Leadership Studies
Cross-cultural Concerns in Organisational Behaviour