Chan, David

Biography

Prof. David Chan has over 30 years’ extensive hotel experience with Peninsula, Regent, Marriott and Hyatt with several senior international assignments. He had been the General Manager of Grand Hyatt Guangzhou since 2009 and later the Area Vice President of Hyatt International, also overseeing Park Hyatt Guangzhou, Hyatt Regency Chongqing, Hyatt Regency Dongguan, Hyatt Regency Guiyang, Park Hyatt Sanya Sunny Bay, Grand Hyatt Sanya Haitang Bay, and the pre-opening of Andaz Sanya Sunny Bay.

Teaching Area and Research Interest

Hotel and Tourism Management

Tse, Alan Ching-biu

Teaching Areas

Marketing Research
Quantitative Marketing
Internet Marketing

Research Interests

Chinese Wisdom and Marketing
Complexity Systems in Marketing
Big Data Analytics

Cisternas Vera, Francisco

Biography

Prof. Francisco Cisternas is an Assistant Professor of Marketing at The Chinese University of Hong Kong (CUHK) Business School. He received his PhD in Business Administration (Marketing) from Carnegie Mellon University, and a BS in Industrial Engineering and MS in Operation Management from the University of Chile. His research focus on modelling the interactions between the digital and physical channels using big data. His research applications include Financial, Sports and Retail Industries. Prof. Cisternas’ work was awarded two research grants from the PNC Centre for Financial Services and Innovations and was distinguished with the Dipankar and Sharmila Chakravarti fellowship for his contributions to research in Marketing.

Teaching Areas

Marketing Research
Marketing Analytics

Research Interests

Marketing Analytics
Mobile and Online Marketing
Multi-channel Management
Demand Optimisation

Hu, Mandy Mantian

Teaching Areas

Marketing Research
Internet Marketing

Research Interests

Empirical Modelling
Word of Mouth
Consumer Search and Learning
Social Network
TMT, Auto and FinTech industries

  • Grants
    • “Consumer Behaviour Within a Network: Modelling Network Formation and the Effects of Network Structure”, awarded by Research Grants Council with HK$540,000, 2016-2019
    • “Consumer Buying and Referral of Social Coupons: Modelling Consumer Sequential Choices under Uncertainty and Assurance Contract “, awarded by Research Grants Council with HK$523,992, 2014-2016 (Principal Investigator)
  • Awards & Honours
    • Society for Marketing Advances Best Doctoral Dissertation Proposal Award, and Sharon Beatty Best Service Proposal Award, 2011
    • AMA-Sheth Doctoral Consortium Fellow, TCU, 2010
    • Doctoral Fellowship in Marketing, NYU, 2007-2012
    • Graduate Academic Scholarship, Tufts University, 2003-2005
    • University Scholarships for Superior Academic Performance, Fudan University, 1999-2003

Lau, Kin-nam

Teaching Areas

Customer Relationship Management
Big Data Practicum

Research Interests

Marketing Research
Bank Marketing
Customer Relationship Management
AI and Big Data applications in Marketing

  • Grants
    • “A Data Mining and Sales Forecast Project for CRC Retail Stores (香港華潤堂零售數據分析及動態預測研究)”, awarded by Resource Link Network Limited, 2006
    • “Data Mining Project for Credit Card Center of CITIC Industrial Bank (China) (中信實業銀行信用咭中心數據研究)”, awarded by CITIC Industrial Bank (China), 2005-2006
    • “Survey on Retirement Planning in Hong Kong”, awarded by CITIC Ka Wah Bank Limited, 2003
    • “Consultancy on the Development of a Super CRM System”, awarded by Standard Chartered Bank, 2002

Hui, Chui-hong

Biography

Dr. Chui-hong Hui joined the Department of Management of The Chinese University of Hong Kong (CUHK) in 2011 and he is now a Lecturer.

He was the business practitioner in IT industry for around 30 years including 15 years in Oracle. He had been working in various IT job roles including programmer, systems analyst, presales manager, consulting manager and finally the business executive in IT training for customers, partners and employees with working exposure across Asia Pacific region including Japan, Korea, India, Greater China, Southeast Asia and Australia.

He witnessed the IT revolution from mainframe to mini-computer, personal computer, client-server & finally internet computing and ebusiness. Now his passion is to develop his lifelong career in teaching in order to contribute back to community. He is teaching Introduction to Business, Principles of Management and Business Policy and Strategy in CUHK.

Teaching Areas

Strategic Management
Technology and Innovation Management

Research Interests

Strategy
Technology and Innovation

Lee, Ching-chyi

Biography

Obtaining his bachelor’s degree in English Literature from Tunghai University of Taiwan and doctoral degree from the Pennsylvania State University in the area of Management Science, Prof. Ching-chyi Lee joined The Chinese University of Hong Kong (CUHK) in 1993 and is now a Professor in Department of Decision Sciences and Managerial Economic, CUHK Business School. His main research interests include using decision analytical, game theoretical, and experimental approaches to study bargaining and a variety of other economic problems. Recently, he has also extended his research interests to the areas of Supply Chain Management, Quality Control, and Knowledge Management. His research outputs appeared in leading international academic journals such as Operations Research, Games and Economic Behaviour, Group Decision and Negotiations, European Journal of Operations Research, and others.

Teaching Area

Economics

Research Interest

Economics research

  • Grants
    • “An Investigation of the Relationships between Health Generation, Capital Accumulation, and Long-Run Economic Growth (關於健康生成,資本積累,以及長期經濟增長之間關係的研究)”, Earmarked Grants awarded by Research Grants Council, 2006-2008
    • “Bootstrapping Stationarity Test Based on M-Estimators (基于M估算的時間序列穩態檢驗方法)”, Earmarked Grants awarded by Research Grants Council, 2005-2007

Biography

Prof. Yang Li joined The Chinese University of Hong Kong (CUHK) Business School in January 2016 after receiving his PhD from Rotman School of Management at the University of Toronto. Prior to his doctoral studies, Prof. Li earned his Master of Applied Science and Master of Science from McMaster University in Canada. Prof. Li’s research interests include service operations, consumer behaviour, supply chain management, and empirical operations management. At CUHK, Prof. Li teaches supply chain and logistics analytics, which focuses on developing supply chain strategies through data analysis.

Teaching Area

Operations and Supply Chain Management

Research Interests

Service Operations
Supply Chain Management
Operations-Marketing Interface

Xia, Xiaoyu

Biography

Prof. Xiaoyu Xia is an Assistant Professor in Department of Decision Science and Managerial Economics in The Chinese University of Hong Kong (CUHK) Business School. Before joining CUHK, she received her PhD in Economics from University of California, Berkeley and her BA from Peking University in China. Her research interests span the fields of labour economics and behavioural economics. Her current projects are on education policy in China, taxi market in Singapore and other labour market and family decisions.

Teaching Areas

Business Analytics
Applied Economics

Research Interests

Labour Economics
Behavioural Economics
Chinese Economy