CUHK Business School students win platinum award at IFMA Student Competition 2025

The Chinese University of Hong Kong (CUHK) Business School is proud to announce that a team of students from the School of Hotel and Tourism Management (SHTM) has won the Platinum Award at the International Facility Management Association (IFMA) Student Competition for Best Facility Management Project Award 2025.

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The champion team comprises five undergraduate students from SHTM, including:

Ms Stephanie Wu Nga-lam (HRE, Year 3)
Mr Daniel Lee Chi-chung (HRE, Year 3)
Mr Alvin Man Yuk (HRE, Year 3)
Ms Sophia Yip Wai-long (HRE, Year 3)
Ms Lily Xu Tianjing (HRE, Year 2)

Based on a real-life case study, the winning team was challenged to improve the customer experience in a branch of Standard Chartered Bank. The students came up with innovative strategies to resolve customer pain points specific to three client groups by reimagining and revamping the facility space.

The students were coached by Dr Ervi Liusman, who guided them through an intensive two-month training programme. Dr Liusman offers heartfelt congratulations to the team, remarking, “Winning the championship is truly remarkable, especially as this was our School’s first time participating in the competition. Despite having minimal prior knowledge of facility management, the team embraced the challenge with determination and a thirst for learning.”

Dr Liusman also noted that the team has conducted rigorous research, developed innovative strategies, and took every piece of feedback seriously. “Their dedication was unwavering, with countless late nights spending preparing for this competition. I deeply appreciate their hard work and commitment – an incredible accomplishment that makes us all immensely proud,” she added.

The School extends its sincere gratitude to Standard Chartered Bank and Cushman & Wakefield for their immense support in providing this invaluable learning opportunity for the students by offering a real-life case for the team to study.

The International Facility Management Association (IFMA), established in 1980, is the world’s largest and most recognised professional body in the field of facility management, with over 20,000 members across more than 100 countries. The annual student competition celebrates the creativity, research, and practical impact of emerging talent in the facility management industry.

The winning team, accompanied by their coach Dr Ervi Liusman, receives the Platinum Award at the IFMA Annual Conference

Gratitude and growth: The path to entrepreneurship with CUHK’s support

Estonia is home to one of the most advanced frontiers in digitisation and digital technologies, with numerous tech solutions, such as Skype, sweeping the global market. The Estonian government places great emphasis on cultivating tech talent by integrating programming as one of the essential skills in their primary school curriculum over a decade ago, and encourages students to embark on entrepreneurship.

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However, due to a lack of world-class universities, about half of the students need to study abroad. Coming of age in such surroundings, Aleksander Vaeaer (IBBA 2021) came to Hong Kong in 2017 to enrol in the Integrated Business Administration Programme (IBBA) and the Minor Programme in Entrepreneurship and Innovation (EPIN) at the Chinese University of Hong Kong (CUHK). Soon after graduation, Aleksander returned home and co-founded a startup. With his open-minded approach to innovative ideas and a commitment to continuous self-improvement, he is steadily progressing on the path to achieving his dreams.

Awarded a full scholarship by CUHK

Raised in Tallinn, the capital of Estonia, Aleksander discovered an interest in programming at a young age. His high school fostered a culture that encourages students to explore through their curiosity, while offering entrepreneurship courses that allowed them to choose business projects over thesis work. “I participated in extracurricular activities related to programming and entrepreneurship, including the G48 Hackathon, where I met the founder of Bolt. I also joined a youth entrepreneurship programme in the United States, which significantly broadened my horizons and sparked my ideas in a new startup,” he recalled.

Most of Aleksander’s peers, benefiting from their strong English skills, were planning to study in the UK upon graduating from high school. Yet, the high costs of studying abroad had led him to reconsider. It was during a university education fair that he discovered the opportunities and scholarship programmes available in Hong Kong, reigniting his dream of pursuing his education overseas. “I had never been to Hong Kong, but after researching online, I found that its culture was vastly different from Estonia’s. Out of curiosity, I applied to three or four universities in Hong Kong, with CUHK Business School as my first choice because of its high global ranking,” he said. Aleksander received a conditional offer from CUHK with an overall score of 85 per cent or above just two weeks before his final exams. Determined to succeed, he dedicated himself to his studies, ultimately earning a full scholarship to CUHK to mark the start of a vibrant new chapter in his life.

Aleksander loves the outskirts of Hong Kong, and has explored numerous hiking trails

Aleksander (first from the right) is a music aficionado and has formed a band with his friends from CUHK

Finding community and serenity at CUHK campus

The first person Aleksander met at CUHK was Seiit Kulubaev, a leader of the international student orientation camp. Seiit had found his way to CUHK from Kyrgyzstan, which shares a common history with Estonia as a former Soviet republic. The two hit it off immediately and bonded over their passion for music. “I have made many local and international friends, slowly building my own ‘family’ circle. I even got to know a few aunties and received plenty of lai see (red packets) during Lunar New Year,” he shared. Aleksander quickly adapted to his life in Hong Kong, enjoying the CUHK campus as it felt like a tranquil oasis away from the bustling city. He developed a taste for dim sum, Indian cuisine and Nepalese dishes, appreciating the high quality and reasonable prices of Hong Kong’s local spots.

Academically, Aleksander finds the IBBA and EPIN programmes to be very flexible, allowing students to explore their interests. He was particularly impressed by Professor Shen Luxi‘s advanced marketing course and Professor Kevin Au Yuk-fai’s design thinking and entrepreneurship class, where both professors shared captivating startup stories. “Although the EPIN programme is relatively new, it is truly inspiring. Professor Au took us on a visit to SenseTime, where we learnt firsthand about their AI technology. After that, I started experimenting with AI image generation, which led me to win the Outstanding Artistic Achievements Award at Wu Yee Sun College in 2020,” said Aleksander.

Reflecting on his journey, Aleksander believes that studying in Hong Kong was one of his wisest decisions. He was even invited back to his high school to share his experiences with the students, although he noted that most Estonian students tend to choose universities closer to home and family.

Aleksander (first from the right) finds it the most fulfilling to have made friends from many different countries at CUHK

Navigating the splendour of opportunities in Hong Kong

After graduating from CUHK in 2021, Aleksander wanted to return home for a vacation but was forced to cancel his plans to return to Hong Kong due to the pandemic. He then became a social media project manager at an advertising agency, but after a year, he decided to leave and return to school for textile design. “Working at the ad agency was pretty demanding, but studying textile design was both relaxing and creatively fulfilling,” he said.

In 2023, while in Amsterdam, Aleksander met the two co-founders of Complok, a startup that builds AI-driven risk management platforms for financial institutions. With his background in marketing and design, he crossed paths with the right people at the right time, and he later joined the team as a co-founder. “Initially, I chose to take design thinking and product design courses at CUHK simply because I was following my interests. I’ve never imagined that the knowledge I gained would become the bedrock for my entrepreneurial journey years later,” he said.

Both Estonia and Hong Kong have vibrant entrepreneurial cultures, and Aleksander has noted the resemblances and differences between the two. “Estonia gained independence in 1991 and is still a young nation, akin to a baby, while Hong Kong has a history of less than 200 years since its establishment as a port, making it somewhat of a toddler in comparison. Both regions have dynamic and energetic startup ecosystems. Since Skype was founded in 2003, Estonia has significantly invested in entrepreneurial resources, especially in education, while the Hong Kong government also put a strong emphasis on innovation and technology education. The main distinction between the two regions lies in their economies: a substantial portion of Estonia’s economic value is derived from tech startups, while Hong Kong boasts a more diverse industry, particularly in the financial sector,” he said. He views Hong Kong as an ideal hub for entrepreneurship and hopes to visit more often to connect with friends and explore business opportunities in the city.

First published in the CU Alumni Magazine Issue 120, this article is republished with permission from the Alumni Affairs Office of CUHK.

Global Business Forum 2025 unveils Fintech innovations and insights

On 4 March 2025, the Chinese University of Hong Kong (CUHK) Business School’s Global Business Programmes hosted the signature Global Business Forum and Dinner. This student-led event bridged academia and industry by uniting industry leaders, educators, students and alumni to foster collaboration, cultivate networks, and exchange insights on emerging Fintech innovations.

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Professor Zhou Lin, dean of CUHK Business School, and Dr Fred Ku, Associate Dean (Undergraduate Studies), welcomed participants with inspiring remarks that set the tone for the day.

Keynote address: driving Fintech development in Hong Kong

Mr Wilson Pang, Fintech Director of the Hong Kong Monetary Authority (HKMA), demonstrated Fintech’s transformative impact in driving Hong Kong’s economic growth. Mr Pang also shared the HKMA’s role as a facilitator of Fintech innovations, the “Fintech 2025” Strategy, and the HKMA’s various flagship Central Bank Digital Currency (CBDC) projects, namely Project mBridge, Project e-HKD+ and Project Ensemble. His address has highlighted the vast potential of Fintech innovations.

Speaker series: insights from Fintech leaders

Ms Jennifer Tan, Executive Vice President of Strategy Development and Government Affairs for the Greater Bay Area of Ant Group, shared how technology provides accessible financial services to small and medium enterprises (SMEs) while promoting sustainability and digital equality. Dr Florian Spiegl, Founder and CEO of EVIDENT, showcased how tokenisation and automation can enhance accessibility of alternative investments.

Panel discussion: reimagining financial services in a decentralised future

The forum culminated in a dynamic panel discussion, featuring esteemed speakers, including Mr Adrian Lai, Founder of Newman Group, Mr Jimmy Zhu, Vice President of Sales of HashKey Exchange, and Dr Stratos Pourzitakis, Head of Digital Policy APAC, Group Public Affairs of HSBC. The panellists offered diverse perspectives on decentralised technologies, sparking thought-provoking dialogue that encouraged students to rethink their roles in the rapidly evolving financial landscape.

Global Business Dinner and Welcome Dinner for INDEX Symposium

The event concluded with a celebratory dinner attended by distinguished guests, including Professor Timothy Clark, Provost of Singapore Management University, and Mr Ken Liu (GBS 2011), our advisory board member of Global Business Studies, and International Business and Chinese Enterprise programmes, along with faculty members, alumni, and students. This dinner also marked the kick-off of the Industry Project-based Experiential Learning (INDEX) Symposium, a platform initiated by Singapore Management University (SMU) that encourages educators to challenge conventional learning models, exchange best practices, and forge new collaborations.

The evening was enriched by vibrant musical performances from students, leaving everyone inspired and connected.

Dr Fred Ku, Associate Dean (Undergraduate Studies) of CUHK Business School highlighted the importance of global collaboration, innovation and experiential learning in shaping future leaders.

Professor Timothy Clark, Provost of Singapore Management University, encouraged educators to participate in the INDEX Symposium to forge new connections and drive meaningful impact in the education industry.

Mr Ken Liu (GBS 2011), the advisory board member of Global Business Studies, and International Business and Chinese Enterprise programmes, offered his visionary perspectives on innovation.

INDEX Symposium gathers global educators to take experiential learning to new heights

From 4 to 7 March 2025, the Chinese University of Hong Kong (CUHK) Business School Undergraduate Office hosted the Industry Project-based Experiential Learning (INDEX) Symposium on campus. With a focus on advancing experiential learning in the region, this four-day event gathered more than 40 passionate educators, dedicated researchers, and industry practitioners to develop future-ready curricula and discuss innovative approaches to global business education. The diverse team of experts hailed from Canada, Hong Kong, Iraq, Japan, Kyrgyzstan, mainland China, Singapore, Taiwan, and Thailand.

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In his welcome address, Professor Zhou Lin, dean of CUHK Business School, emphasised the importance of transformative educational approaches and underscored the critical role of INDEX Symposium as a platform for sharing insights and advancing experiential learning.

Professor Timothy Clark, provost of Singapore Management University (SMU), also remarked, “The INDEX Symposium has become a platform where we challenge conventional learning models, exchange best practices, and forge new collaborations.” He highlighted the crucial role of academia and industry collaboration in equipping students with the skills necessary for the future.

Professor Zhou Lin, dean of CUHK Business School, stressed in his welcoming speech the importance of transforming educational approaches to keep pace with our rapidly changing world

Professor Timothy Clark, provost of SMU, highlighted the crucial role of academia and industry collaboration in equipping students with the skills necessary for the future

Themed “Future-Ready Global Business Education: Enhancing Experiential Learning through Industry and Interdisciplinary Collaborations,” the symposium began with a panel discussion moderated by Dr Fred Ku, associate dean (undergraduate studies) at CUHK Business School, who was also the Convener of the 2024/25 INDEX Symposium. Various stakeholders shared insights on how corporate projects provide real-world exposure for students while adding value to businesses. Student representatives were also invited to share their first-hand experiences.

Panellists from left to right: Ms Joanne Leung (BBA-JD Year 3), Mr Oscar Yu (GBS 2024), Dr Anson Au Yeung, assistant dean (undergraduate studies), CUHK Business School, Dr Jac Leung, lecturer, The Hong Kong University of Science and Technology, Mr Steven Tsoi, CEO & co-founder, Sonova and chief impact evangelist, Social Ventures Hong Kong, Ms Melody Keung, general manager, Taikoo Sugar Limited and Dr Fred Ku, associate dean (undergraduate studies), CUHK Business School

Panellists from left to right: Mr Kevin Koh, Head of SMU-X, Singapore Management University, Dr Fred Ku, associate dean (undergraduate studies), CUHK Business School; Ms Olivia Ma, executive director, VolTra Hong Kong, Dr Hoe Chin Goi, professor, NUCB Business School, Mr Edmund Chan, co-founder & COO, Meat The Next, Ms Jennifer Lin, associate head of Feminine Care Brands, International, Kimberly-Clark and Dr Andrew Yuen, director of EMBA Programme, CUHK Business School

Another panel featured speakers from start-ups, NGOs, FMCG industry and educators who discussed their experiences in tackling challenges in industry-academia collaboration. Topics ranged from faculty engagement to managing student expectations and business priorities, providing valuable insights to the participants.

In addition to the panel discussions, more than 20 parallel sessions were arranged, featuring esteemed speakers who shared cutting-edge models of experiential learning, innovative approaches to industry partnerships, and the resources needed to bring these strategies to life. The sessions delved into the transformative role of experiential learning and the power of interdisciplinary collaborations in higher education. Both presenters and participants gained fresh ideas through immersive activities and invigorating discussions.

Initiated by SMU in 2023, the INDEX Symposium serves as a catalyst for fresh ideas in experiential learning, reaffirming the commitment of institutions across the Asia Pacific to redefine education for the future. Beyond professional insights and academic advancements, the symposium offers participants ample opportunities to bond, creating a supportive community dedicated to advancing experiential learning.

Soaring across Hong Kong and Zhuhai to unearth the unique edge of two airports

“Many of life’s defining moments — whether it is studying abroad, working overseas, or visiting family and friends on the other side of the world — are inextricably linked to airports. Air travel allows us to transcend borders and time zones, connecting people, relationships, and experiences.” For Addes Mak Ho-yeung (IBCE 2022), whose passion for aviation runs deep, the industry has not only created countless extraordinary experiences but also fuelled socio-economic growth.

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Now a management trainee at the Airport Authority Hong Kong (AA), Addes has worked at both Hong Kong International Airport and Zhuhai Jinwan Airport, gaining firsthand insight into the distinctive ecosystems of both locations and uncovering opportunities for mutual benefit.

From an early age, Addes knew where his ambitions lay. During high school, he took part in training programmes with local aviation companies to gain practical experiences. Understanding the critical importance of business acumen in the aviation sector, he chose to pursue the International Business & Chinese Enterprise (IBCE) programme at CUHK Business School after completing his DSE exams. “IBCE expanded my global business outlook, and I made the most of opportunities to join various training sessions and extracurricular activities. The summer internship I completed at the AA in my third year solidified my decision to build a career in aviation.” After graduation, Addes achieved his long-held dream of becoming part of Hong Kong’s aviation industry, contributing to key airport operations projects at Hong Kong International Airport.

Since joining the Airport Authority Hong Kong in 2022, Addes has participated in various frontline operation projects at the airport

Dreams take flight: Unveiling the unique edges of Hong Kong and Zhuhai airports

Two years into his career, Addes was assigned to Zhuhai Jinwan Airport, where he contributed to passenger market development and airport expansion projects. This experience gave him a deeper appreciation of the distinct roles played by both Hong Kong and Zhuhai airports. As one of the world’s top aviation hubs, Hong Kong International Airport ranks among the leaders in passenger and cargo traffic, with over 120 airlines serving more than 200 destinations worldwide. Its unparalleled scale and global connectivity position it as a key player on the international stage. In contrast, Zhuhai Airport operates on a more modest scale, with passenger traffic currently at about one-fifth of Hong Kong International Airport’s pre-pandemic levels, and coverage extending to over 80 domestic destinations. Yet, Addes sees Zhuhai Airport as having three standout features within the Greater Bay Area (GBA) — competitive fares, higher efficiency, and Zhuhai’s rich tourism offerings — which make it a favoured choice for leisure and family travellers.

“Many might not realise that flights from Zhuhai Airport are typically more affordable compared to those from Shenzhen or Guangzhou. The airport’s smaller size, serving only domestic flights, also means a shorter walking distance to boarding gates. What really sets Zhuhai apart is its status as a renowned travel destination, with a wealth of national cultural and tourist attractions. This draws a large number of visitors from beyond Guangdong province, forming the bulk of the airport’s passenger base. Despite Zhuhai’s relatively small population of just over 2 million, Zhuhai Airport has earned a spot in the mainland’s ‘ten million passenger club’, proving its strong appeal,” he adds.

Zhuhai Airport has been actively improving ground transport connections and the network of city terminals in the GBA in recent years, enhancing the overall passenger experience. On the opening day of the City Terminal for Zhuhai Airport, Addes (centre, back row) posed for a photo with his colleagues in front of the terminal

Hong Kong and Zhuhai airports join forces to strengthen the GBA connectivity

Addes explains that, while Zhuhai and Hong Kong airports serve different roles, their proximity creates significant potential for complementary collaboration. For example, through the “Fly-Via-Zhuhai-HK” initiative launched in 2023, passengers from mainland cities can fly into Zhuhai Airport, then take a dedicated coach via the Hong Kong-Zhuhai-Macau Bridge (HZMB) to the SkyPier Terminal located in the restricted area of Hong Kong International Airport. From there, they can directly proceed to their boarding gate for international flights, facilitating seamless transfers and boosting traffic between the two airports.

The pace of infrastructure development in the GBA is accelerating. Beyond the HZMB and the high-speed rail network, Addes believes that the Shenzhen-Zhongshan Link (a bridge-tunnel connecting Shenzhen and Zhongshan) and the soon-to-be-completed Huangmaohai Sea-crossing Channel (the western extension of the HZMB, connecting Taishan and Zhuhai) will further reduce travel times between GBA cities, enhancing the accessibility of airports in the region. These advancements present both significant opportunities and challenges for passenger traffic business at Hong Kong and Zhuhai airports.

When discussing the broader aviation industry in mainland China, Addes is confident about its enormous potential. “I once read an article estimating that there are still a billion people in China who have yet to fly. With the GBA being one of the most dynamic urban clusters in the country, I believe there are tremendous opportunities ahead!”

Addes (first from right) led business partners from mainland travel agencies to experience “Fly-Via-Zhuhai-HK” to further promote the initiative

Support from mentors and classmates: A steadfast journey toward his dreams

Though it has been two years since he left campus, Addes still cherishes the deep bonds he formed with his IBCE batchmates. He is especially grateful to Dr Andrew Yuen, Executive Director of the Aviation Policy and Research Centre at CUHK. “During my time at the university, Dr Yuen gave me countless opportunities to get involved in aviation-related research projects and frequently shared his industry insights with me. He even allowed me to assist in writing aviation columns, teaching materials, and books. These invaluable experiences broadened my horizons and have been instrumental in my current work.” Reflecting on his journey, Addes considers himself fortunate to have had access to the wealth of resources and learning opportunities at CUHK Business School, which allowed him to pursue his passion for the aviation industry.

Addes (right) remains in close contact with Dr Andrew Yuen (left) after graduation, exchanging thoughts and insights on the aviation industry

Addes (second from left) and his batchmates supported one another throughout their four years of university, celebrating their 2022 graduation together

First published in the CUHK Business School Alumni Website on 9 October 2024, this article is republished with permission from the School’s Alumni Affairs and Development Office.

CUHK Business School team wins HSBC/HKU Hong Kong Business Case Competition 2025

A team of bright minds from the Chinese University of Hong Kong (CUHK) Business School emerged as champions at the HSBC/HKU Hong Kong Business Case Competition 2025, outshining 36 participants from nine teams. They will represent Hong Kong at the Asia Pacific finals in June, competing against 23 other teams from around the world.

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Held on 8 March, participants were first tasked with sustaining the competitive edge of a tea drink chain. The top three teams advanced to the final round, where they were challenged to craft and present a proposal to revitalise the brand positioning of a legendary bakery chain.

The panel of judges was impressed by the remarkable creativity, strategic thinking, and business acumen demonstrated by the CUHK team. With confidence and enthusiasm, the team presented their idea of launching a new branch of baking studios which offered personalisation services, as well as engaging Gen Z customers through social media and emerging technologies. Within a three-hour timeframe, the team effectively cracked the case and swiftly developed the marketing and operational plans.

Organised by the Asia Case Research Centre at The University of Hong Kong (HKU) Business School, the HSBC/HKU Hong Kong Business Case Competition is designed to bridge academic learning with real-world business challenges, enriching the business skills and broadening global perspectives of university students.

Let us hear the sharing from the champion team below:

Cheri Cheng Wing-yiu (GBS, Year 1)
“Participating in my first case competition with CUHK Business School was a truly eye-opening and intellectually stimulating experience. This journey sharpened my ability to craft practical solutions that align with real-world constraints and a company’s unique capabilities. Witnessing other teams’ presentation expose me to the diverse case cracking approaches, broadening my perspective on strategic thinking. Beyond case cracking, it was equally rewarding to engage with brilliant minds from diverse backgrounds, exchange perspectives, and form genuine and lasting connections that extend beyond the competition.”

Anna Kwan Sze-wing (QFIN, Year 2)
“This local competition provided a stimulating and rewarding experience. Developing our presentation compelled us to refine our storytelling skills and strengthened our collaborative abilities. I’m grateful for the opportunity to tackle such engaging materials and to witness the diverse approaches presented by other talented teams. Beyond the academic enrichment, the competition fostered a genuine sense of camaraderie among participants. Building connections with students from other local universities, sharing insights, and experiencing the supportive atmosphere of the competition were invaluable. I truly appreciate the opportunity to learn and grow both intellectually and interpersonally through this experience.”

Ingrid Lee Cheuk-wing (GBS, Year 1)
“I am truly grateful that our dedication to the competition has paid off. Beyond the award itself, the experience has been invaluable in enhancing our case-solving skills. This competition was particularly unique for me as it was my first time creating a presentation deck without using PowerPoint. The second round was especially challenging as we had only three hours to prepare without access to a computer. Despite these difficulties, successfully delivering our presentation was a great achievement and further strengthened my confidence. I am deeply appreciative of the opportunity to represent CUHK in this competition.”

Chelsea Yim Hoi Ching (GBS, Year 1)
“I am deeply honoured to have been named the champion of this competition. Throughout this journey, I gained invaluable insights, particularly in managing pressure and communicating effectively with my teammates during the intense case-solving phase. I am profoundly grateful to everyone who provided guidance, encouragement, and support along the way. A special ‘Thank you’ goes to my exceptional teammates — I firmly believe that our collaborative efforts and our unique strengths were crucial factors in our success.”

CUHK Business School students awarded the esteemed Outstanding Student Awards 2024

31 students from the Chinese University of Hong Kong (CUHK) Business School have been honoured with The Outstanding Student Awards 2024, presented by CUHK in recognition of their exceptional achievements beyond academic excellence.

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The Outstanding Student Awards Presentation Ceremony 2024 was successfully held on Wednesday, 12 February 2025. As one of CUHK’s highest student honours, the awards were presented to 290 recipients, including 90 individuals and 14 groups, with 31 awardees from CUHK Business School.

The awards span five categories: Arts, Innovation and Invention, Social Service, Special Achievement, and Sports, highlighting students’ extraordinary contributions beyond the classroom. They celebrate the profound impact of students on their communities and their ability to face and overcome obstacles, reflecting the core values of excellence, leadership, and service that CUHK strives to instil within its student body.

Professor Dennis Lo Yuk-ming, Vice-Chancellor and President of CUHK, encourages students to inspire their peers to embrace optimism and resilience, especially in times of adversity

Professor Dennis Lo Yuk-ming, Vice-Chancellor and President of CUHK, commended the awardees for their outstanding contributions. He remarked, “Each of you has the potential to create a ripple effect, impacting not only your community but also society at large. Strive to lead by example, embodying the core values of excellence, leadership, and service. Inspire your peers to embrace optimism and resilience, especially during times of adversity.”

Dr Fred Ku Kei-tat, associate dean (undergraduate studies) of CUHK Business School, joins the Outstanding Student Awards Presentation Ceremony 2024 to celebrate the students’ achievements

Since 2018, the awards have recognised more than 800 exceptional students for their dedication, resilience, and talents across diverse non-academic fields.

View the full list of awardees from CUHK Business School.

The human edge in the AI era: insights from a Gen Z

The recent launch of DeepSeek’s open-source AI models, alongside other democratised AI tools, has intrigued, inspired and energised the world. Businesses can now leverage powerful AI to enhance productivity without requiring substantial infrastructure investments or expensive licensing fees. Likewise, individuals can augment their expertise at little to no cost. The potential impact of AI on business performance is profound – even before DeepSeek’s release, Accenture reported that organisations embracing AI-led processes achieved 2.4 times higher productivity and 2.5 times greater revenue growth. As advanced AI becomes increasingly accessible, this trend is set to accelerate.

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However, translating AI capabilities into tangible business value remains challenging. A study by the Boston Consulting Group found that seven in 10 implementation barriers stem from people and processes, while technology issues account for about one-fifth of challenges, and AI algorithms themselves cause merely one-tenth of adoption problems. This distribution underscores the critical role of human factors in AI adoption.

The Gen Z Advantage: Fusing Traditions and Innovations

Ivan Wong Man-yeung (GBS 2022) has witnessed this dynamic firsthand. As a Gen-Z digital native, AI and digital technologies have been integral to his life in his early university years. “From using GPT2 to assist with homework in the past to now deploying AI-powered tools at work – such as delegating administrative tasks to ChatGPT and using AI-powered code editors for software development – these innovations have significantly expanded our capacity. They enable us to focus on growth, productivity and higher-value work,” he explains.

Ivan has harnessed his digital fluency and business acumen to help companies modernise their operations through technology. He co-founded Flowclass, a start-up that helps educational institutions better manage students’ payments and communication processes, and Flowtura, a web marketing agency designed to empower businesses to tap into the digital economy.

However, while Gen-Z entrepreneurs like Ivan champion rapid technological adoption, his experience with SMEs reveals a more nuanced reality. “Many businesses are hesitant because AI cannot yet fully automate critical processes. Tasks that require multiple approvals, reviews and cross-departmental collaboration still demand human oversight and accountability.” Additionally, many SMEs lack the foundational digital infrastructure necessary for AI implementation, and have to digitise their data before utilising AI to its fullest.

“After working with over a hundred educational organisations over the past two years, we realised that both businesses and the economy need time to adapt.” Ivan emphasises the importance of identifying what works for companies and what does not, educating organisations about technological opportunities and providing targeted solutions that address unresolved business pain points where technology can deliver tangible value.

Ivan’s startup helps educational institutions modernise their operations through technology, aiming to bridge the gap between digital natives and non-native generations.

The New Competitive Edge

Although AI and large language models have made a vast array of knowledge and skills readily accessible – and generative AI has simplified the creative process while streamlining complex tasks – this technological progression simultaneously presents an unexpected challenge for workforce development. As AI increasingly handles – and even automates – entry-level tasks traditionally assigned to graduates and early-career workers, companies are rethinking their hiring strategies for junior positions. A Deloitte study suggests that this automation could reduce entry-level job openings, limiting the on-the-job learning opportunities essential for career growth. This raises a critical question: How will the next generation gain the essential skills for career progression?

Ivan believes that rapid learning and continuous expertise development have become crucial for staying competitive. “There is always the possibility that AI will replace the work of lower-skilled clerical workers. The shelf life of professional skills is also shrinking due to technological disruption. The key is to stay ahead of the curve – proactively positioning ourselves as users of the latest tools rather than risking being replaced by them. Learning faster isn’t just about maintaining our competitive edge – it’s also how we secure our continuing relevance in the future of work.”

He also advocates for the development of learning communities. “For example, Taiwan and Thailand have a strong freelancing culture that allows people to acquire new skills outside of work. Young professionals form communities and discussion groups to share the latest technical knowledge and industry trends, fostering mutual growth. This is a pursuit that would benefit Hong Kong’s young professionals.”

In the era of AI revolution, Ivan believes that rapid learning and continuous skill development are crucial for his generation to stay competitive.

Education for the AI Age

As AI rapidly reshapes the future of work and job roles, how should education prepare the future generation? Beyond imparting hard knowledge and technical skills, Ivan believes it is equally important to teach students how to learn independently, leverage emerging technologies and maintain an open mindset.

“Foundational knowledge remains essential because we need to evaluate what AI produces. For example, without technical competency in web development or design, how can we evaluate whether AI-generated codes or graphics meet the required standards and are fit for purpose? Without understanding business processes, how can we effectively implement automation that truly meets operational needs? While AI enhances our capabilities and offers powerful assistance, we must serve as discerning gatekeepers.”

Given the pace of this ongoing technological evolution, the ability to continuously learn and embrace change is just as crucial. “This way, students can become lifelong learners, capable of navigating and shaping technological change – wherever it may lead.”

Ultimately, Ivan believes success in the AI era hinges on uniquely human soft skills: creativity, communication, teamwork, emotional intelligence, ethical reasoning and a commitment to the welfare of others. “By cultivating these fundamental human capabilities while harnessing AI, we can create a future that enhances – rather than replaces – our humanity.”

Prague study tour empowers business students with renewed commitment to social innovation

Last December, a cohort of 20 undergraduate students from the Chinese University of Hong Kong (CUHK) Business School embarked on a week-long study tour to Prague. This trip marked the third year of the Bootcamp for Talents in Social Innovation, providing students with the opportunity to apply and refresh their knowledge of social innovation in a global context.

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Understanding social issues

To grasp an understanding of the local issues in Prague, the students participated in an exclusive workshop organised by Pragulic, a social enterprise that offers unique city experiences through the lens of homelessness. During the workshop, Pragulic’s founder, Ms Tereza Jureckova, shared her aspirations and challenges in establishing Pragulic, inspiring the students to become agents of change. The students also joined a walking tour led by a homeless guide, who had experienced homelessness in Prague for nine years, offering poignant insights into the realities of urban life. This unique experience encouraged the students to reflect on how to drive positive social change through business.

Ms Tereza Jureckova, Founder & CEO of Pragulic, shared her ups and downs in the journey of establishing Pragulic.

The homeless tour guide, Roman (middle), talked about his story of living in Prague as a homeless and how he was determined to improve his life by working at Pragulic.

Learning the business and history

The group participated in workshops hosted by Light in the Dark s.r.o. and Prague Feminist Tours, learning about their founding stories and how they thrived in the post-pandemic recession. Through guided city walks, the students gained a dual perspective on Prague’s rich history, examining how the 18th-century bubonic plague alongside its feminist movements have shaped the city.

The tour guide, Thomas (middle), explained the history of the Black Death and showed our students the use of the plague doctor mask.

Mr David Merten, CEO of Light in the Dark s.r.o. and Nightwatchman of Prague, introduced our students to how he established the company during the hardship.

Ms Averil Huck, Founder and Guide of Prague Feminist Tours (right), shared the history of women's emancipation in Prague while exploring the centre of the old town.

Averil shared her personal experiences as a social entrepreneur in Prague.

The journey extended to a company visit to METRANS, a.s., where they had a glimpse of how logistics connects the world through sustainable practices. At Impact Hub Praha, the students learned how the organisation supports new social entrepreneurs with customised business models.

The terminal visit at METRANS, a.s. was an eye-opening experience.

Mr Martin Koubek, Director – Silk Road & CIS at METRANS, a.s. (third from the left), introduced the global operations and services that METRANS, a.s. has been offering to their customers.

Ms Kateřina Zvěřinová, Community Manager of Impact Hub Praha (middle), showed students around the co-working space at Impact Hub Praha.

Students presented their business ideas during the workshop offered by Impact Hub Praha.

Sightseeing and exclusive experiences

They also visited the non-profit organisation Penthea, z.s., where they learned the art of falconry and gained insights into animal rescue. Before the year came to a close, they celebrated the New Year’s Eve in Kutná Hora and visited historical sites such as St. Barbara’s Church and the Sedlec Ossuary.

As the study tour concluded, participants returned with lasting memories and a renewed commitment to contribute to their communities through social innovation.

Peter, Founder of Penthea z.s., introduced the art of falconry and showcased their works at animal rescue.

A hands-on and unforgettable experience at Penthea, z.s.

Sightseeing at the medieval town of Kutná Hora

CUHK Business School class of 2024 concludes remarkable journeys at graduation ceremony

The 94th Congregation for the Presentation of Doctoral, Master’s and Bachelor’s Degrees of The Chinese University of Hong Kong (CUHK) was held on 17 November 2024. The nine colleges organised the Graduation Ceremonies for the Bachelor’s Degrees on 14 and 17 November, while CUHK Business School hosted the Doctoral and Master’s Degrees Graduation Ceremony on 16 November.

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On 16 November, more than 900 graduates and 1,300 guests gathered at the University Mall to celebrate this momentous occasion. The ceremony began with a heartfelt welcome address by Professor Chan Wai-yee, Pro-Vice-Chancellor (Strategic Developments) of CUHK. This was followed by an inspiring speech from the guest of honour and recipient of the prestigious Beta Gamma Sigma CUHK Chapter Honoree Award 2024, Mr Albert Wong (MBA 1994), Chief Executive Officer of the Hong Kong Science and Technology Parks Corporation. As a seasoned tech leader, Mr Wong encouraged the graduates to embrace technology in their professional pursuits to advance their businesses and contribute to the broader Hong Kong economy.

Professor Chan Wai-yee, Pro-Vice-Chancellor (Strategic Developments) of CUHK

Mr Albert Wong (MBA 1994), Chief Executive Officer of the Hong Kong Science and Technology Parks Corporation

A highlight of the ceremony was the presentation of graduates from the five doctoral programmes and 14 master’s programmes. Each graduate was called onto the stage and congratulated by Professor Zhou Lin, dean of CUHK Business School, and programme directors. This marked the official conclusion of their academic journeys and the beginning of a new chapter.

Professor Zhou Lin, dean of CUHK Business School

Dr Han Miaozhe, Graduate Representative

To recognise the exceptional achievements of top-performing graduates, the Postgraduate Dean’s List Awards Ceremony was held on the same day, organised by Alumni Affairs and Development Office. During the event, Professor Zhou Lin congratulated the awardees and remarked, “As you take your journeys to the next level, hold fast to our university motto ‘through learning and temperance to virtue’ and strive to be leaders who prioritise empathy, responsibility, and integrity in every future endeavour.”

On this special occasion, many graduates made their way to the home base of CUHK Business School at Cheng Yu Tung Building, where they found creative backdrops and props designed for them to capture the unforgettable moments with their friends and families. On top of that, graduation gifts and souvenirs were available for redemption or purchase at designated booths, infusing the event with joy.

For the full album for the Graduation Celebration and Dean’s List Awards Ceremonies, please refer to here.